These terms set out the rules that apply when you access badmantoto, create an account, and carry out transactions using OVO, ShopeePay, or Bank Transfer — availability depends on local law and eligible regions. Read each section carefully before you proceed; continuing to use the platform means you accept what is written here.
Account access subject to local law
OVO, ShopeePay, Bank Transfer covered
Policy applies to all session activity
Contact support for any clarification
KETENTUAN KEBIJAKAN
How This Policy Governs Your Use of badmantoto
When you open an account on badmantoto, you enter into a direct relationship with us. This policy document defines what we expect from you and what you can expect from us. It covers how your account is created and maintained, how wallet-linked transactions via OVO, ShopeePay, and Bank Transfer are recorded, and what happens when either party raises a concern. We do not offer access where local law does not permit it; it is your responsibility to confirm that using this platform is allowed in your region before proceeding. We reserve the right to update these terms, and the version shown in your account dashboard after login is always the current one — we will not apply a change retroactively to a transaction already completed. If a section of these terms conflicts with applicable local law, the local law prevails to the extent of that conflict only; the remaining terms continue in full force. Questions about any clause should be directed to our support team through the contact paths listed on this page.
OVO
Transactions routed through OVO are logged in your account wallet history. Any dispute about an OVO transaction should reference the transaction ID shown in that history record.
ShopeePay
ShopeePay funding events appear in your wallet record with a timestamp. The record in your account is the authoritative reference when you need to raise a question.
Bank Transfer
Bank Transfer deposits require the reference number you provide at submission. That reference ties your transfer to your account and is the starting point for any follow-up with our support team.
CAKUPAN KETENTUAN
What Falls Inside and Outside These Terms
Not every situation you encounter on badmantoto is governed by this single document. Understanding what is covered — and what sits outside its scope — helps you know where to direct a question before it becomes a problem.
Account Access
Rules covering login, session activity, device use, and account suspension fall fully within this policy. If your access is restricted, the reason and the steps to resolve it are communicated through your registered contact details.
Transactions and Wallet Records
All funding and withdrawal events linked to OVO, ShopeePay, or Bank Transfer on this platform are within scope. Third-party processing timelines set by those payment providers are outside our control and therefore outside this policy.
Site Content and Game Titles
Content we publish — including game catalogues, category pages, and studio listings from providers such as PG Soft and Microgaming — is within scope. The rules of individual games are governed by those studios and are separate from this policy.
Third-Party Services
External links, partner payment gateways, and network infrastructure operated by third parties fall outside this policy. We are not responsible for how those third parties handle your data or transactions once a request leaves our platform.
HAK PENGGUNA
Practical Steps You Can Take Under This Policy
Your account gives you direct access to several actions that matter when you need to check or correct information. The transaction history page inside your account shows every OVO, ShopeePay, and Bank Transfer event by date and amount — no support ticket is needed to view it. If any personal detail on your account is wrong, you can update it through the account settings page using the fields shown there; some fields require identity verification before the change is saved, and the screen will tell you which ones. For questions that the account settings page cannot resolve — such as a disputed wallet entry or a restriction you believe was applied in error — our support team accepts requests through live chat and email. We aim to acknowledge a written request within a reasonable period; the current response window is shown in the support section of this page. You do not need to contact a third party to exercise any of these rights; everything starts inside your account or through our direct support channels.
Review Your Records
Open the transaction history page in your account to see every wallet event. The record includes the payment method, amount, and timestamp — enough detail to reference in any follow-up.
Correct Account Details
Account settings fields let you update contact details directly. Fields that affect identity verification show an on-screen prompt explaining the verification step required before the change is confirmed.
Raise a Dispute
If a wallet entry looks wrong, copy the transaction ID from your history and send it to support via live chat or email. That ID is the reference we use to locate and review the event on our side.
Request Policy Clarification
Any clause in these terms that is unclear to you can be queried through our support email. We respond in writing so you have a record of the answer alongside the original question.
HUBUNGI KAMI
How to Reach Us About These Terms
When a question about these terms cannot be resolved by reading the page, our support team is the right place to go. You can reach us through live chat inside the platform, by email, or through the help section linked from your account dashboard.
Live Chat
Open the chat icon from any page while logged in. State your account ID and the clause or transaction you are asking about — this gets your query to the right team faster.
Email Support
Send your question to our support address listed in the contact page. Include your registered email address and any transaction IDs relevant to your query so we can locate the record without back-and-forth.
Account Help Section
The help section in your account dashboard links to the current version of this policy, your transaction history, and account settings — three starting points that resolve most questions without needing to contact us.
KEAMANAN AKUN
How We Handle Data, Cookies, and Account Security
Handling your account details with care is a core part of how badmantoto operates. We collect only the data needed to run your account, process wallet events, and deliver support — nothing beyond that scope is gathered without a clear reason tied to your use of the platform.
Data Handling
Personal data collected at registration and during wallet transactions is used solely for account management, wallet verification, and support. We do not sell or share this data with third parties for marketing purposes.
Cookies and Session Data
We use session cookies to keep you logged in and to remember your language preference. Functional cookies are required for the account to work; analytics cookies can be adjusted in your browser settings at any time.
Account Security Practices
Your account password is stored in encrypted form. We will never ask for your password via chat or email — any message requesting it should be reported to our support team immediately using the live chat path.
Retention and Deletion
We retain transaction and account records for as long as required by the applicable regulatory obligations in eligible regions. To request information about how long specific data is kept, contact our support team by email with your account reference.
PERTANYAAN UMUM
Common Questions About These Terms
These are the questions we receive most often about how our terms apply to accounts, transactions, and data on badmantoto. If your question is not here, use the live chat or email routes in the support section above.
Where can I find the current version of badmantoto's terms?
The version in effect right now is always shown in the help section of your account dashboard after you log in. We update that page whenever terms change, so the copy in your dashboard is the authoritative one — not a printed or cached version.
Do these terms apply to transactions I make with OVO or ShopeePay?
Yes. Any wallet transaction routed through OVO, ShopeePay, or Bank Transfer on this platform is within the scope of these terms. The record in your account history is the reference for any question about a specific transaction.
How do I correct personal details on my account?
Open account settings while logged in and edit the relevant field. Fields tied to identity verification show an on-screen prompt before the change is saved — follow the steps shown there. For fields you cannot edit directly, contact support by email with your account reference.
Can badmantoto change these terms without notifying me?
We update the terms when needed and post the revised version to your account dashboard. Continuing to use the platform after an update means you accept the revised terms. We do not apply changes retroactively to transactions already completed before the update date.
What happens if part of these terms conflicts with local law in Indonesia?
Where any clause conflicts with applicable local law, the local law applies to that clause only. The rest of the terms remain in full effect. Access to the platform depends on local law and is available only where local law permits it.
How do I raise a dispute about a wallet entry I do not recognise?
Go to your transaction history page, copy the transaction ID of the entry in question, then contact our support team via live chat or email. Include the ID in your message — that reference is what we use to locate the event and review it on our side.
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